Refund Policy - FableWrite

Early Preview Notice

FableWrite is currently in its Early Preview phase. During this period, all features are provided free of charge with daily credit refreshes. The refund policy below will apply once paid subscription plans are launched.

1. Free Service Period

During the Early Preview period, all users receive free daily credits (20 credits per day). As no payment is required, refunds are not applicable during this phase.

2. Future Paid Subscriptions

When paid subscription plans become available, the following refund policy will apply:

3. Eligibility for Refund

You may request a refund if:

You request a refund within 7 days of your initial purchase
You have not consumed more than 50% of your monthly credits
You experience a persistent technical issue that prevents you from using the service, and our support team is unable to resolve it within 48 hours

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

The refund request is made after 7 days from the purchase date
More than 50% of the monthly credits have been used
Dissatisfaction with AI-generated content quality (as results vary based on input)
Account suspension due to violation of Terms & Conditions
Partial refunds for unused days within a billing cycle (except in cases of technical issues)

5. How to Request a Refund

To request a refund:

Email us at support@fablewrite.com with the subject "Refund Request"
Include your registered email address and order/transaction ID
Provide a brief reason for your refund request

6. Refund Processing

Approved refunds will be processed within 5-10 business days and returned to the original payment method. You will receive an email confirmation once the refund has been processed.

7. Subscription Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

Your subscription benefits will remain active until the end of the current billing period
No further charges will be made
Your generated content will remain accessible
Your account will revert to the free tier after the billing period ends

8. Changes to This Policy

We reserve the right to modify this refund policy. Any changes will be communicated via email and posted on this page.

9. Contact

For any questions about refunds, please contact us at support@fablewrite.com or visit our Contact page.